NOC Network Operation and Monitoring Services
StratusPointIT provides comprehensive monitoring and remediation services for networks and servers. Our fully-managed, turn-key NOC service gives you monitoring, alerting, runbook remediation and escalation of your mission critical infrastructure on premise and in the cloud, freeing you up to focus on your business.
Features:
- 24x7 network and server monitoring
- Triage, escalation, and remediation of genuine alerts
- Establish runbooks for mutually agreed process
- Receive and review alerts
- Restart applications and services
- Open carrier/vendor tickets for follow up
- Remotely reboot resources
- Security and critical patch management for operating systems
Benefits:
- Around the clock eyes on your critical systems
- Cost effective protection for your IT
- Immediate handling of incidents to reduce operational downtime
- Ability to scale as you grow
- Acts as an extension of your team