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Microsoft Goes Further Into the Cloud

For as long as most of us have been using computers at work, we’ve been using Microsoft products. Aside from a few handfuls of creatives on Macs and geeky types using Linux, being an office worker has usually meant being intimately familiar with Word, PowerPoint and Excel.

But, at least by many accounts, a new era is dawning. We’re no longer tethered to the programs installed on our hard drives. It’s often easier to collaborate with colleagues by sharing a Google Doc than by emailing a Word attachment. And more and more work gets done entirely outside of the constraints of an office computer, by coworkers accessing a shared company platform on the web.

In this environment, Microsoft is well aware that it needs to compete where its customers are working—in the cloud. In 2010, it rolled out Windows Azure, a computing platform that lets users run programs, store data and analyze information on remote Microsoft servers. That first generation of Azure is classified as a platform as a service product. It works together with the company’s software-as-a-service offering, which lets businesses use the familiar Microsoft programs in the cloud through Office 365.

Now, though, Microsoft is aiming squarely at the market for raw computing power currently dominated by Amazon. The most money in the cloud computing world today lies in that raw power, known as infrastructure as a service. The new Windows Azure offering, currently only available in “preview” allows users to rent virtual machines on the company’s servers by the hour or by the month.

Google also recently unveiled an infrastructure-as-a-service offering, which means the market is getting much more crowded with big-name players. That means customers may be able to find good deals as companies vie for their business. But it also means more to consider for anyone looking to sign up with a cloud provider, from making sure any given company will keep data safe and accessible to figuring out how to compare prices in an apples-to-apples fashion.

This is the fourth in a series of blog posts on major cloud computing players.

Is the Desktop Dead?

Sounding the desktop death knell as mobile devices edge them out of the market

In the past, a cost chasm separated the laptops from the desktop. Mobility, it seemed, came at a price. Businesses opted to buy the more pricy laptops for those who needed it most, furnishing the rest with the more reasonably priced desktops. The dropping prices of laptops reduced the gap in price to a mere $50. A mere $50 it seems, that most companies are finding it easier to justify.

It’s not just the competitive pricing that’s contributing to the untimely demise of the desktop; a growing trend to bring your own device to work (BYOD) has seen companies save on hardware costs as employees prefer to utilize their own devices instead of the trusty old desktop. Cloud technology provides centralized functionality that helps to promote the use of personal devices such as tablets, smartphones and laptops.

This year’s sales figures reflect the changing landscape with laptops taking 68% of the market, up from previous years which saw a more even 50/50 split. There are several inherent advantages to owning a laptop:

  • Mobility: the smaller, thinner and lighter the laptop gets, the more portable they become
  • They take up less desk space
  • Increased productivity as employees are able to take them home to work
  • Negates the need to work late at the office which increases employee satisfaction
  • Telecommuting is possible as the employee does not need a computer at home and at the office

The laptop is not the only device that is giving the desktop a run for its money. Tablet sales increased by 150% over the last quarter, making it one of the fastest growing hardware markets in the business. Microsoft will be developing Office applications for the iPad which will bolster support for this emerging technology. Cloud technology negates the need for large software purchases or large volumes of information to be stored in giant desktop hard drives.

It’s not only the emerging technologies that threaten the denizens of the desk; it’s also their old nemesis, the Apple Mac. Apple Mac sales have increased by 20.7% while desktop sales dropped by 5.9% overall. This means that Apple managed to take a large bite out of the PC pie. Those who love their desktops need not fear. The good old desktop isn’t dead just yet. It still has its advantages over the new devices which include:

  • Large screens which are important for those who spend lots of time on the computer and like to see all the little details
  • Ergonomics; good office chairs and desktops are far more comfortable than hunching over a laptop
  • Storage on a desktop can’t be beat
  • Typing on a real keyboard is much easier than a laptop’s often cramped keyboard can afford

It seems the days of the desktop dominance are numbered, so enjoy them while you can.

About Microsoft’s new Office 365 service, and what it means to small business – Part Two

Let’s continue with our look at Microsoft’s new Office 365 service that we began last week:

Safety and security:

One concern we hear from customers is on cloud security – how safe is our data if it’s not sitting on our hard drives? Will it always be accessible?

Microsoft, in its marketing literature, promises a “99.9% Uptime Guarantee”.  In addition to that, Office 365 builds on the security protocols that Microsoft has had in place for many years with their widely used Office Exchange servers.  So rather than trusting your data to a new program, you’re actually benefiting from many years of proven security.

Microsoft also offers its Service Level Agreement, which it backs with financial milestones.  Lastly, Microsoft promises that Office 365’s servers are geo-redundant with multiple datacenters, so even if one area of the service runs into issues, your data will keep being accessible through the redundancies.

Subscription plans:

Rather than offering a one-time flat fee, Office 365 is a subscription-based program.  The subscription levels vary based on the level of service required, and begin at $2 per user, per month and scale up to $27 per user, per month.

In conclusion:

Microsoft Office 365 represents an exciting new direction for the Office products, and small businesses should definitely pay close attention to it as a new way of bringing their business closer together.