Entries by Kirill Bensonoff

3 Great Tools for Remote PC Access

For more than a decade, IT professionals have used remote desktop software to repair and troubleshoot PCs from afar. This software enables tech personnel to deploy software and repair issues for field staff who are unable to visit the office. Over time, it has also emerged as a popular tool for Managed IT Services providers, […]

Virtual Desktops: The Future of Business?

We’ve all heard plenty about the growing popularity of Cloud computing, but in many workplaces, employees are still connecting to servers via a traditional desktop or laptop PC. Mobile device use allows employees to connect directly to the Cloud, but there are still many employees chained to a desk all day. Think of the many […]

How Tracking Help Desk Tickets Can Strengthen Your Organization

As any IT support professional will tell you, each organization has its own set of issues. Sometimes it’s a core group of workers who desperately need training on a specific piece of software. Sometimes it’s an overall issue of outdated knowledge. And sometimes there are an isolated number of workers who fail to grasp even […]

What Every Business Should Know About Ransomware

As the news broke that a Kansas braille transcription institute may lose years of files to a ransom virus, many organizations wondered if they too could fall victim to such an incident. Will their antivirus protect them against ransomware? If files are backed up, are they safe from attack? Here’s how ransomware works. A user […]

3 Ways an Intranet Can Help Your Small Business

Intranets have traditionally been tools used by large companies as a way to communicate with employees. But services like Sharepoint have enabled businesses of all sizes to deploy their own internal communication systems. These services even provide a social media element to the experience, allowing for easy collaboration on projects. If your business hasn’t investigated […]

Sell Your Old IT Equipment to Fund Upgrades

As IT service providers prepare for Microsoft’s end of support for Windows XP next spring, some businesses are facing real pressure to upgrade. But with less than five months remaining, Windows XP usage remains at an alarming 33.66 percent, which means consumers must either upgrade or face security risks as Microsoft stops releasing patches for […]

3 Tech Tools That Can Encourage Employee Collaboration

Mobile devices have allowed workers to remain connected from anywhere, using any device. This connectivity gives employees the ability to work from home or on the road, accessing documents while a meeting is in progress or even working on a project while hanging out in a hotel room during a business trip. But since most […]

How Outdated Tech Can Scare Off Young Workers

As the economy pulls out of the nosedive that seems to have plagued it for the past few years, businesses are faced with a new problem. With a workforce that’s reaching retirement in record numbers, it’s more important than ever to find a way to reach the 18-32 age group known as Generation X or […]

Should Your Business Upgrade to Windows 8.1?

While businesses are still groaning about the lack of business-friendliness in Microsoft’s Windows 8, the company is pushing out an updated version of the operating system. Windows 8.1 features the return of the Start button, an option to boot in desktop mode, and several other features that may make the idea of upgrading appealing to […]