Professional IT Support for the Biotech Industry
We understand the technology tools that companies in the biotech industry rely on every day. Let us manage your IT, so you can manage your biotechnology company.
Products and Services:
As your business grows, so does your IT infrastructure, from your computers, networks, and servers. Let the experts focus on the IT, and you can focus on your students.
From Advanced Phishing & Spam protection to Microsoft 365/Google Workspace Multi-Factor Authentication, Network security, and Web Protection via DNS filtering.
From cost effective cloud backups, advanced disaster recovery solutions to Microsoft 365/Google Workspace solutions.
A value-add service to assist our customers through an ever-changing technology landscape, from cloud migrations and server/network support to implementing proper security protocols.
Receive a comprehensive monitoring and remediation services for networks and servers, from triage, escalation and remediation of genuine alerts.
Benefits:
- Access to engineers with broad technical experience;
- Onsite emergency coverage for all your offices anywhere in the United States;
- A Security first approach to your business;
- Full end-to-end IT solutions, from helpdesk to access to Technology Advisors and hardware procurement.
Technology Partners
Partnering With 20+ World-Class Industry Brands
Frequently Asked Questions
Can you support hybrid or remote work environments?
Yes, StratusPointIT’s customers have a wide range of environments, from fully remote, onsite, and hybrid.
Do you offer 24/7 monitoring?
StratusPointIT provides 24x7x365 monitoring via a Network Operations center (NOC) and a Security Operations Center (SOC). The NOC monitors network and server availability and health, while the SOC monitors security threats across endpoints and networks.
What cybersecurity services do you include?
StratusPointIT provides a full suite of security solutions. Our security services focus on endpoint, user and network security, spanning from advanced endpoint protection through Managed Detection & Response, Security Awareness Training, Phishing & Spam Protection, Multi-factor authentication, Internal and External Network Penetration Testing, Mobile Device Management, Patching, DNS Filtering, and Managed SIEM.
Can you help with compliance requirements (e.g., GDPR, CMMC, SOC2, ISO 27001)?
Yes, StratusPointIT provides a free annual cyber assessment of your environment, and along with our Technology Advisors, we also partner with leading compliance service providers to provide you a flexible, affordable, and if needed an independent assessment.
Do you assign a dedicated account manager or technician?
StratusPointIT provides dedicated Technology Advisors to each customer to provide them guidance on their technology roadmap, budgeting, infrastructure, and security assessments. Combined with our technicians and engineers across tier 1, tier 2, and tier 3 levels, our engagement model provides the depth and expertise your business needs.
What does your onboarding process look like?
StratusPointIT’s onboarding of a new customer can take approximately 30-90 days, depending on complexity, number of locations and employees. We have a defined process from assigning your Technology Advisor, receiving a welcome email, auditing and documenting your environment, to training users on how to submit a ticket. If you already have an IT provider, once you make the introduction, we will work with the provider and project manager to handle the transition on your behalf.
